Returns & Refunds
We have a 14-day return policy from the date you receive your item.
To be eligible for a return, your item must be in the same condition as you received it and in its original packaging.
To start a return, please contact us at info@studiorocco.co.uk and we will email you return instructions.
All items returned should be sent via Royal Mail and are at the customer's expense unless otherwise agreed.
Please use a tracked service and obtain proof of postage.
The Following Items cannot be returned:
Custom or personalised orders unless they arrive damaged.
Gift cards.
Refunds
We will notify you once we’ve received your return and you’ll be refunded on your original payment method. Please note that any refund will be less the original postage cost.
